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Protecting Your Home and Business from Water Intrusion During Heavy Rainfa

7/17/2024 (Permalink)

Upscale Home in the Rain Upscale Home in the Rain

Living in Cobb County and Atlanta, GA, means enjoying the charm and beauty of the Atlanta Area, but it also means being prepared for heavy rainfall and the potential for water intrusion. Water damage can be costly and disruptive, so taking preventative measures is essential. Here are some practical tips from SERVPRO® to help home and business owners safeguard their properties against water intrusion during heavy rainfall.

Regular Maintenance and Inspections

One of the most effective ways to prevent water intrusion is through regular maintenance and inspections. Ensure that your roof, gutters, and downspouts are in good condition and free from debris. Clean your gutters at least twice a year, especially before the rainy season, to ensure they can effectively channel water away from your property. Inspect your roof for missing or damaged shingles and repair them promptly to prevent leaks.

Seal Cracks and Gaps

Water can find its way into your home or business through even the smallest cracks and gaps. Inspect the exterior of your property, including walls, windows, and doors, for any openings. Use caulk or weatherstripping to seal these gaps, paying special attention to areas around windows and doors where water is most likely to penetrate. For larger cracks in your foundation or walls, consider consulting a professional for repairs.

Install and Maintain Sump Pumps

A sump pump is a valuable tool in preventing basement flooding during heavy rainfall. Ensure that your sump pump is in good working condition and test it regularly. If you don’t already have a sump pump, consider installing one, especially if your property is prone to flooding. Additionally, a battery backup system can provide peace of mind, ensuring the pump works even during a power outage.

Landscape for Drainage

Proper landscaping can significantly impact how water flows around your property. Ensure that the ground slopes away from your home or business to direct water away from the foundation. Avoid planting shrubs or trees too close to the building, as their roots can create pathways for water to enter. Consider installing a French drain or other drainage systems to manage excess water effectively.

Maintain Your Plumbing System

Regular maintenance of your plumbing system can help prevent water damage caused by leaks and burst pipes. Inspect your pipes for signs of wear and tear, and replace any damaged sections. Ensure that all water supply lines are properly insulated, especially those located in unheated areas, to prevent freezing and bursting during colder months. Consider installing a leak detection system that can alert you to potential issues before they become major problems.

Install Flood Barriers and Sandbags

During periods of heavy rainfall, temporary flood barriers and sandbags can provide an extra layer of protection. Place sandbags around doors and low-lying areas to create a barrier against rising water. Temporary flood barriers can also be used to direct water away from vulnerable areas, such as basement windows and entryways.

Check and Maintain Appliances

Water heaters, washing machines, and dishwashers are common sources of water leaks. Regularly inspect these appliances for signs of leaks and ensure that hoses and connections are secure. Replace old or damaged hoses with high-quality, burst-resistant ones to reduce the risk of leaks. Installing a water leak detection device near these appliances can provide early warning of potential issues.

Create an Emergency Plan

Despite taking all the necessary precautions, it's essential to be prepared for the possibility of water intrusion. Create an emergency plan that includes contact information for local emergency services, your insurance company, and a reliable water damage restoration company like SERVPRO. Ensure that all family members or employees know the plan and understand what to do in the event of water intrusion.


Preventing water intrusion during heavy rainfall requires a combination of regular maintenance, proper landscaping, and being prepared for emergencies. By taking these proactive steps, homeowners and business owners in Cobb County and Atlanta, GA, can protect their properties from the damaging effects of water and maintain a safe, dry environment. For expert assistance and peace of mind, contact SERVPRO of Southeast Cobb for all your water damage restoration needs.

Navigating Water Damage When Buying a New Home

6/17/2024 (Permalink)

New Homeowners New homeowners with their new home

Buying a new home is often an exciting journey filled with possibilities. However, for many prospective homeowners, it can also come with unexpected challenges, such as dealing with water damage. Water damage is a serious issue that can lead to structural problems, mold growth, and significant repair costs if not properly addressed. In this blog post, we'll explore what you need to watch out for when considering a home with water damage, and how SERVPRO® can help.

Assessing the Extent of Water Damage

 When you first encounter a home that interests you but has signs of water damage, the first step is to assess the extent of the damage. Here’s what to look for:

  1. Visible Signs: Water stains on ceilings or walls, musty odors, warped floors, and bubbling paint are all visible signs of potential water damage. Pay close attention to these during your initial walkthrough.
  2. Inspection by Professionals: Consider hiring a qualified home inspector who can thoroughly assess the property for any hidden water damage. They can use specialized tools like moisture meters and thermal imaging cameras to detect moisture behind walls or under floors. 
  3. History of Water Damage: Ask the current owners or the real estate agent about any past incidents of water damage and the steps taken to mitigate it. This information can provide valuable insights into the property's history and potential risks.

Potential Risks and SERVPRO Services

 Understanding the risks and potential costs associated with water damage is crucial before making a purchasing decision:

  1. Structural Integrity: Water damage can compromise the structural integrity of a home over time, leading to issues such as weakened foundations or rotting wood.
  2. Mold Growth: Moisture from water damage creates an ideal environment for mold growth, which can affect indoor air quality and pose health risks to occupants. Mold can be inspected by a home inspector or by SERVPRO. 
  3. Repairs: SERVPRO offers on-site estimates that can help give you a better picture of the damage and cost. The seller may choose to have SERVPRO fix the water damage before your closing or help with negotiations for the cost.

Important Considerations

Here are some important considerations when deciding whether to proceed with purchasing a home that has water damage:

  1. Insurance Coverage: Check if the property's insurance history includes claims related to water damage. Some insurers may refuse coverage or charge higher premiums for homes with a history of water damage.
  2. Negotiating the Price: If you decide to move forward with the purchase, use the information about water damage to negotiate a fair price that reflects the potential repair costs.
  3. Prevention and Mitigation: Once you own the home, SERVPRO can help take preventive measures and mitigate future water damage risks. This includes regular maintenance of plumbing, gutters, and drainage systems, as well as promptly addressing any signs of leaks or moisture.


Buying a home with water damage requires careful consideration and thorough inspection. SERVPRO can help you understand the extent of the damage, assessing potential risks and costs, and taking appropriate preventive measures, you can make an informed decision that aligns with your long-term goals and financial well-being.

Remember, while water damage can be daunting, it doesn’t necessarily mean you should dismiss a home you love. With the diligence of SERVPRO, you can turn a challenging situation into an opportunity to create a safe and secure living environment for you and your family.

In the end, finding your dream home is worth the effort, and SERVPRO can help make sure your new home is safe, comfortable and exactly what you dreamed of! 

Preparation Get You Back To Business Faster

4/26/2024 (Permalink)

SERVPRO Commercial Property Clean Up- Atlanta, GA SERVPRO Commercial Property Clean Up

When your business suffers a disaster, often  an emergency plan is the best way to get back to business faster. Just as having a working smoke detector and an exit strategy are crucial for fire survival, having a plan and necessary supplies can be lifesaving in any emergency situation. SERVPRO®, known for its expertise in disaster mitigation and restoration, offers invaluable tools and services to help individuals and businesses prepare for the unexpected.

Emergency Ready Profile

The SERVPRO Emergency READY Profile is a prime example of proactive disaster planning. This service provides an assessment of your facility and creates a concise profile document containing essential information needed during emergencies. From shut-off valve locations to priority contact information, this profile streamlines the response process and establishes SERVPRO as your trusted mitigation and restoration provider. With such preparations in place, businesses can minimize downtime and swiftly recover from disasters.

Basic Steps

In addition to professional assistance, individuals and businesses should organize their own emergency kits. Being prepared to survive on one's own for at least three days is crucial, and this entails having essential supplies such as water, non-perishable food, and protective gear. Developing a communication plan and knowing whether to stay put or evacuate are also vital components of emergency preparedness.

Know Your Building

Being informed about potential threats, whether natural or man-made, is key to effective disaster planning. By learning about specific risks in their area and adapting this information to their circumstances, individuals can react swiftly and appropriately in emergencies. Following instructions from authorities and having a trusted restoration company like SERVPRO on speed dial can make all the difference when disaster strikes.

Commercial Response Guarantee

When it comes to commercial properties, the cost of repairs isn't the only consideration after a fire or water damage incident. SERVPRO understands the significance of minimizing downtime and offers a Commercial Response Guarantee to ensure swift mitigation and restoration. With a commitment to being "Faster to any size disaster," SERVPRO franchises like SERVPRO of Marietta West strive to provide prompt and efficient services to businesses in need.

SERVPRO's commitment to getting your business back up and running quickly after fire, water, or natural disaster is unwavering. With a focus on minimizing downtime and mitigating further damage, SERVPRO mobilizes swiftly to assess the situation, deploy highly trained teams, and execute efficient restoration processes. Through their "Faster to any size disaster" approach, SERVPRO franchises like SERVPRO of Southeast Cobb prioritize rapid response times, ensuring that businesses can resume operations as soon as possible. By providing comprehensive restoration services and working closely with clients and insurance companies, SERVPRO aims to restore normalcy to businesses while minimizing disruptions and financial losses. With SERVPRO's dedication and expertise, businesses can trust that their recovery process is in capable hands, allowing them to focus on what matters most: serving their customers and thriving in the face of adversity.

In conclusion, preparation is the key to surviving and recovering from disasters. By taking proactive steps, such as creating emergency profiles, organizing supply kits, and staying informed, individuals and businesses can increase their resilience and minimize the impact of emergencies. With the support of trusted professionals like SERVPRO, communities can emerge stronger from adversity, ready to face whatever challenges come their way.

Investing in Excellence: Our Dedicated Technicians

3/18/2024 (Permalink)

SERVPRO extracting water from Commercial Building SERVPRO extracting water from Commercial Building

At the heart of any successful enterprise lies its people. For us, our greatest asset isn't just the state-of-the-art equipment we utilize or the innovative techniques we employ—it's the dedicated technicians who bring our services to life. Here, we take immense pride in our team of IICRC certified technicians, individuals who undergo extensive initial training and engage in continuous education throughout the year.

Why Training Matters

The Institute of Inspection, Cleaning and Restoration Certification (IICRC) sets the gold standard for professionals in our industry. Our commitment to employing IICRC certified technicians isn't just about meeting industry regulations; it's about ensuring that our team possesses the highest level of expertise and skill.

Initial training serves as the foundation upon which our technicians build their careers. Rigorous courses cover a breadth of topics, from the latest cleaning techniques to safety protocols and customer service excellence. Through hands-on instruction and theoretical learning, our technicians gain the knowledge and confidence necessary to tackle any challenge they may encounter on the job.

However, our dedication doesn't stop there. Recognizing that our industry is constantly evolving, we prioritize ongoing education for our technicians. Through regular seminars, workshops, and online courses, we ensure that our team remains at the forefront of advancements in cleaning and restoration technology. This commitment not only enhances our technicians' individual capabilities but also translates to superior service for our clients.

Investing in People

At the core of our philosophy is the belief that investing in our technicians' training is synonymous with investing in our company's future. By empowering our team members to continually improve and expand their skills, we foster a culture of excellence and innovation.

Our technicians are more than just employees; they're valued members of our family. We recognize the hard work and dedication they bring to their roles each day, and we are committed to supporting their professional growth and development. Whether it's through mentorship programs, tuition reimbursement, or access to specialized training opportunities, we strive to provide our technicians with the resources they need to thrive.

The Impact on Service Quality

The benefits of investing in our technicians' training extend far beyond our organization—they directly impact the quality of service we provide to our clients. When you choose us, you're not just hiring a company; you're partnering with a team of highly skilled professionals who are passionate about delivering exceptional results.

Our technicians' expertise allows us to tackle even the most challenging cleaning and restoration projects with confidence and efficiency. From water damage restoration to carpet cleaning and everything in between, our team has the knowledge and experience to get the job done right the first time.

Furthermore, our commitment to ongoing education means that we are always abreast of the latest industry trends and best practices. This ensures that we can offer our clients the most effective solutions available, delivering results that exceed expectations every time.


At the end of the day, our success hinges on the caliber of our team. By investing in the training and development of our technicians, we not only elevate the quality of our services but also uphold our commitment to excellence. So, the next time you choose a cleaning and restoration company, remember that behind every successful project is a team of dedicated professionals who are passionate about their craft. Choose SERVPRO of Southeast Cobb, and experience the difference that trained and certified technicians can make.

Excellence in Plumbing: Adrienne Bennett

2/23/2024 (Permalink)

Woman Plumber in Construction Hat For decades, Adrienne Bennett has been shattering glass ceilings with her resilience and determination.

At SERVPRO of Southeast Cobb, our familiarity with reputable plumbers is extensive, but Adrienne Bennett's remarkable tale truly captivated our attention. Her expertise and dedication to her craft are not only impressive but also inspiring to us and the wider community. Bennett's remarkable journey serves as a testament to the power of perseverance and skill in the plumbing industry.

Black History Month at SERVPRO of Southeast Cobb Presents

Adrienne Bennett stands as a trailblazer in the field of plumbing, earning the distinction as the first African American woman to achieve the title of Master Plumber. Her remarkable journey is a testament to perseverance, breaking barriers, and defying stereotypes in a traditionally male-dominated industry. With her pioneering spirit and unwavering dedication, Bennett shattered glass ceilings and paved the way for diversity and inclusion in the plumbing profession. Her story not only inspires future generations but also highlights the importance of representation and equal opportunities in all fields of work

Hardship Only Made Her Stronger

While Bennett initially harbored aspirations of pursuing a career in mechanical engineering rather than plumbing, her trajectory took an unexpected turn following a contentious racial run-in. At the age of 22, during a presidential election rally, she crossed paths with a recruiter from the Mechanical Contractors Association of Detroit who was actively seeking minority women for apprenticeships. It was through this encounter that Bennett was presented with the opportunity to join a federally sponsored program for Skilled Trades, ultimately redirecting her career path towards plumbing.

Excellence in The Field

Beginning her journey as an apprentice in 1981, Bennett swiftly ascended through the ranks, achieving Journeyman Plumber status by 1985 after accumulating the requisite hours and passing all necessary exams. Undeterred by barriers, she set her sights higher, making history in 1987 as the first African American to attain the esteemed title of Master Plumber. Over her illustrious 43-year career, Bennett has assumed various roles, including Project Manager, Plumbing Inspector, and Code Enforcement officer. Her latest milestone is the establishment of Benkari LLC in 2008, a contract plumbing company based in Michigan.

Qualities We All Strive For

Adrienne Bennett's journey as the lone woman and African American on the job site in the demanding field of plumbing speaks volumes about her resilience and determination. Enduring the challenges of a profession often regarded as physically demanding and unglamorous, Bennett's unwavering commitment and work ethic set her apart. In an environment where perseverance is paramount, she consistently surpassed expectations, tackling tasks that many would find arduous and unpleasant with unparalleled grit and tenacity. Despite being in the minority, Bennett's excellence was undeniable, earning her high praise not only from her instructor but also from satisfied customers who recognized her exceptional skills and dedication. Her ability to thrive in the face of adversity serves as a testament to her indomitable spirit and unwavering pursuit of excellence.

Admiring Adrienne Bennett's tenacity, ingenuity, hard work, and unstoppable spirit, SERVPRO of Southeast Cobb is committed to emulating these qualities in our own endeavors. We are inspired by her example and motivated to uphold a standard of excellence in all aspects of our work, just as Bennett has demonstrated in her remarkable career.

Basement Water Seepage: 5 Critical Causes of Damages

10/30/2023 (Permalink)

The professionals at SERVPRO can help you combat basement water seepage!

Basement water seepage can lead to severe structural damage if left unaddressed. 

A basement is more than just an additional space or a storage zone in your home. It's an integral part of the structure, and keeping it in pristine condition is essential for the overall health and longevity of the entire property. One of the most common issues homeowners face in regions with fluctuating weather conditions is basement water seepage. And when left untreated, it can quickly escalate, leading to more complex problems and potential damage.

In this blog post, we'll explore the five most common causes of basement water seepage and delve into a real-life scenario from Smyrna, Georgia, where SERVPRO® was the hero. By the end, you'll know why your best decision is to choose SERVPRO for tackling your basement water seepage issues.

What is basement water seepage?

Basement water seepage refers to the unwanted entrance of water or moisture into the basement of a home or building. It's more subtle than flooding but can lead to significant structural issues, mold growth, and damage to your personal belongings over time. The main culprits for seepage are often related to the external environment or foundational issues.

Recognizing the signs of basement water seepage

Basement water seepage can be a silent adversary, discreetly wreaking havoc before homeowners even detect a problem. It's essential to remain vigilant and be aware of the warning signs to act promptly and prevent substantial damage. Here are some unmistakable signs that water is infiltrating your basement:

  1. Damp spots: Often seen on walls or floors, these indicate direct water penetration.
  2. Musty or moldy odor: A persistent stale smell hints at lingering moisture even if the basement appears dry.
  3. Wall discoloration or stains: Yellow or brown stains on walls, ceilings, or carpets often result from water damage.
  4. Peeling paint: Often a result of moisture trapped behind the paint, causing it to lose its adhesive properties.
  5. Warping wood: Bent or deformed wooden structures in the basement due to prolonged water exposure.
  6. Visible mold growth: Mold thrives in damp environments, so its presence directly points to moisture issues.
  7. Elevated humidity: If the basement feels more humid than the rest of the house without an apparent reason, suspect water seepage.

Observing these signs will allow you to intervene early, preventing more significant complications and potential structural damage.

5 causes of basement water seepage

The first step in treating seepage is identifying its root cause. Here are the five most common causes:

  1. Improper ground sloping: If the ground surrounding your home doesn't fall away from the foundation, it may lead to water pooling around the structure, eventually finding its way inside.
  2. Cracked foundations: Over time, foundation walls can develop cracks due to natural settling or external pressures. These cracks can allow water to seep inside.
  3. Inadequate drainage systems: With a proper drainage system, water might be directed away from the foundation, leading to potential seepage.
  4. Hydrostatic pressure: This is caused by water in the soil exerting pressure on the basement walls. When the pressure becomes too great, water can be forced through even the tiniest of cracks.
  5. Poorly sealed window wells: If the window wells in your basement need to be sealed properly, they can act as entry points for water during heavy rainfall.

How to stop water from seeping into the basement floor?

Prevention is always better than cure. Consider the following preventative measures:

  • Ensure that the ground around your home slopes away from the foundation.
  • Regularly inspect for and repair foundation cracks.
  • Install a proper drainage system that directs water away from your home.
  • Consider a sump pump for areas particularly prone to basement water seepage.
  • Ensure window wells are properly sealed and in good condition.

Are you thinking about finishing a basement with seepage?

Before considering finishing or renovating your basement, addressing any existing water seepage problems is imperative. A finished basement with ongoing water issues can damage flooring, walls, and stored items. Moreover, damp conditions are conducive to mold growth, which poses risks.

SERVPRO to the rescue

Now, let's journey to Smyrna, Georgia. After days of continuous rain, the Thompson family noticed tell-tale signs of basement water seepage. There were damp spots on the walls, a musty odor, and pooling water near the window wells. Recognizing the potential risks, they called in the SERVPRO experts of South Cobb.

Our team, equipped with advanced tools and unmatched expertise, quickly identified the multiple entry points for water. From sealing foundation cracks to rectifying the drainage system, SERVPRO addressed the immediate issue and implemented measures to prevent future occurrences. The basement was dried, cleaned, and restored to its original state, much to the Thompson family's relief.

Why choose SERVPRO for basement water seepage services?

The Thompson family's experience in Smyrna is one of the many testimonials of SERVPRO's commitment to excellence. Here's why SERVPRO is the go-to choice for basement water seepage:

  1. Expertise: With years of experience, our water damage professionals are adept at identifying and rectifying the root causes of seepage.
  2. Advanced tools: From moisture meters to industrial-grade dehumidifiers, our team is armed with state-of-the-art equipment to tackle seepage head-on.
  3. Holistic solutions: We believe in addressing the issue at its root, ensuring you don't face recurring problems.
  4. Customer service: Your satisfaction is our priority. We provide timely service, clear communication, and a hassle-free experience.

Wrapping up

Basement water seepage might seem like a minor inconvenience initially, but if left unchecked, it can snowball into a significant concern affecting your property's structure and value. Homeowners can significantly reduce the risks by understanding its causes and implementing preventative measures. However, it's essential to turn to trusted professionals for a holistic solution when faced with seepage issues.

SERVPRO stands out as the premier choice for addressing basement water seepage concerns. With our experience, advanced tools, and commitment to customer satisfaction, you can rest assured that your home is in the best hands. Don't let seepage dampen your peace of mind; choose SERVPRO.

3 Alarming Signs of Burnt Carpet in Your Property

9/25/2023 (Permalink)

The professionals at SERVPRO are ready to help you combat fire damage!

Do you know how to identify when you need help with burnt carpet?

A property's aesthetic appeal plays a crucial role in forming the first impression, and the carpet often plays a significant part. However, an unexpected event, such as a burnt carpet, can lead to visual displeasure and health concerns. Understanding the signs and knowing when to call in the experts, like our team at SERVPRO®, is essential for the safety and longevity of your property.

What is burnt carpet restoration?

Burnt carpet restoration refers to the process of repairing or restoring carpets that have been damaged due to burns. Whether it's a minor scorch mark from a dropped cigarette or significant damage from a fire caused by an electrical spark, professional fire restoration services can bring your carpet back to life, saving property owners the cost of a complete replacement and ensuring the living space remains attractive and safe.

3 common causes of burnt carpet

There are several reasons why a carpet may become burnt or damaged. Here are three of the most common causes:

  1. Cigarette burns: One of the leading causes of minor burns or scorch marks on carpets. While these might seem small, they can lead to discoloration and weaken the carpet fabric over time.
  2. Electrical sparks: Faulty wiring, overloaded power boards, or malfunctioning electronics can result in sparks that cause considerable burn marks.
  3. Heat appliances: Items like hair straighteners, curling irons, or even irons, if left unattended or dropped on the carpet, can cause burns.

Can a burnt carpet be repaired?

Yes, indeed! The burnt carpet can be repaired when addressed promptly. However, the success of the repair often depends on the burn's severity and the restoration service's expertise. For instance, more minor burns might be fixed by trimming the burnt fibers or using patchwork. In contrast, more significant damages might require professional tools and techniques to restore the carpet to its original state.

Does the burnt carpet need to be replaced?

Only sometimes. While severe burns that affect the carpet's integrity or larger areas might necessitate replacement, many instances of burnt carpet can be restored. The key lies in getting an expert assessment, like one from SERVPRO, to determine the best course of action.

SERVPRO to the rescue in Smyrna, Georgia!

Earlier this year, our dedicated SERVPRO team received a distress call from a property owner in Smyrna, Georgia. A minor electrical mishap led to a sizable portion of their lavish living room carpet being burnt. The owner was distraught, believing that the entire carpet would need replacement.

Our SERVPRO team, with years of experience in burnt carpet restoration, quickly assessed the damage. Using state-of-the-art equipment and techniques, we restored the damaged carpet area and ensured that the repair was seamless, keeping the visual continuity of the carpet intact. The property owner was elated at the outcome, grateful they didn't have to bear the costs and inconvenience of a total carpet replacement.

Why should property owners choose SERVPRO for burnt carpet restoration services?

  1. Experienced team: Our professionals are trained in handling various types of carpet damage, ensuring you receive the best solution tailored to your problem.
  2. Advanced techniques and tools: We utilize the latest technology and methods in burnt carpet restoration, ensuring effective and efficient results.
  3. Customer-centric approach: At SERVPRO, our primary focus is our clients' satisfaction. We provide timely service and transparent communication, striving to exceed expectations every time.

How does SERVPRO handle burnt carpet damage?

  1. Assessment: Our team starts by assessing the severity and extent of the carpet damage.
  2. Cleaning: We thoroughly clean the affected area, removing soot, debris, and potential contaminants.
  3. Repair or patching: Depending on the damage, we either trim the burnt fibers, patch the area using a matching piece, or employ specialized techniques to restore the carpet.
  4. Final inspection: Once the restoration is complete, a thorough review ensures that our quality standards are met and that the property owner is satisfied.


Burnt carpet damage, while distressing, doesn't always mean a complete loss. With the right expertise, tools, and techniques, carpets can be brought back to their original state, saving money and maintaining the aesthetics of your property. With SERVPRO's commitment to excellence, property owners can rest assured that their burnt carpet restoration needs are in capable hands. Contact us today for any questions on how we can alleviate your fire damage.

Hotel Kitchen Fires: 5 Common Causes and Powerful Insights

8/28/2023 (Permalink)

When flames dance, SERVPRO is there!

Hotel kitchen fires can erupt suddenly, wreaking havoc on property, assets, and reputation. 

As a property owner or manager, understanding the leading causes of a hotel kitchen fire is paramount to prevention and recovery. In this blog post, we delve into the common causes of hotel kitchen fires and shed light on a recent incident in Atlanta where SERVPRO® and their exceptional fire restoration services came to the rescue. Discover how SERVPRO can be your steadfast partner in fire-related distress.

What are common signs of hotel kitchen fires?

In the fast-paced environment of a hotel kitchen, recognizing the signs of an impending fire is vital. Detecting these early signs can prevent a minor issue from escalating into a catastrophic event. Watch for flickering or sparking electrical outlets, a lingering burning smell, or excessive smoke during cooking. Promptly addressing these signs can save lives and property.

What are the leading causes of hotel kitchen fires?

Hotel kitchen fires often originate from avoidable causes. The leading culprits include:

  • Grease buildup: Neglected cleaning routines can accumulate grease in kitchen hoods, vents, and exhaust systems. Over time, this buildup becomes a combustible hazard that can ignite quickly, engulfing the kitchen in flames.
  • Electrical malfunctions: Faulty wiring, damaged outlets, and malfunctioning kitchen appliances can trigger electrical fires. Regular inspections and maintenance are crucial to identify and address potential hazards before they escalate.
  • Unattended cooking: The chaos of a hotel kitchen can sometimes result in distracted chefs or cooks leaving their cooking stations alone. A moment's distraction and a lack of cooking safety can lead to overheating and ignition of flammable materials, causing a fire to break out.
  • Combustible storage: Improper storage of flammable materials—such as oils, cleaning supplies, and paper products—near heat sources or open flames can escalate a minor incident into a devastating fire.
  • Equipment failure: Malfunctioning kitchen equipment, such as stoves, ovens, and deep fryers, can generate sparks or excessive heat, igniting nearby materials.

5 SERVPRO tips to prevent hotel kitchen fires

Prevention is the cornerstone of fire safety in any commercial kitchen setting. Consider implementing these measures:

  1. Regular maintenance: Schedule routine inspections and maintenance for kitchen equipment, exhaust systems, and electrical components to identify and rectify potential fire hazards.
  2. Proper training: Ensure all kitchen staff undergoes comprehensive fire safety training, emphasizing the importance of vigilance, safe cooking practices, and swift action in case of a fire emergency.
  3. Adequate storage: Store flammable materials in designated, well-ventilated areas, away from heat sources. Implement strict storage protocols to prevent accidental ignition.
  4. Fire suppression systems: Install effective fire suppression systems, such as automatic sprinklers and fire extinguishers, to swiftly contain and extinguish fires before they escalate.
  5. Regular cleaning: Maintain a stringent cleaning schedule for kitchen hoods, vents, and exhaust systems to prevent grease buildup and reduce fire risk.

A swift response to a hotel kitchen fire in Atlanta

Earlier this year, a bustling hotel in Atlanta faced a nightmare scenario when a kitchen fire erupted unexpectedly. The flames quickly spread due to accumulated grease in the exhaust system, causing extensive damage to the kitchen and adjoining areas. Panicked staff evacuated guests while the local fire department worked to extinguish the blaze.

Once the fire was out, the hotel's management turned to SERVPRO for our renowned fire restoration services. Recognizing the urgency, the SERVPRO team arrived promptly, comprehensively assessing the damage. Our skilled technicians meticulously cleaned and restored the kitchen, eliminating all soot, smoke, and odor traces. With their advanced equipment and expertise, they salvaged many kitchen appliances, preventing further financial strain on the hotel.

The management was impressed by SERVPRO's swift response and our transparent communication throughout the restoration process. The hotel reopened its doors quickly, minimizing revenue loss and maintaining its reputation for impeccable service.

Why choose SERVPRO for hotel kitchen fire restoration?

In the wake of a hotel kitchen fire, choosing the right restoration partner is crucial. Here's why SERVPRO stands out:

  • Immediate response: SERVPRO understands the urgency of fire-related disasters. With a 24/7 emergency hotline, they're ready to respond swiftly, mitigating damage and reducing downtime.
  • Expertise and equipment: Backed by years of experience, SERVPRO's technicians are trained in the latest restoration techniques and equipped with state-of-the-art tools to tackle even the most challenging fire damage scenarios.
  • Comprehensive restoration: From cleaning and deodorizing to repairing and rebuilding, SERVPRO offers a full spectrum of restoration services, ensuring your property is returned to its pre-fire condition efficiently.
  • Minimized disruption: SERVPRO works diligently to expedite the restoration process, minimizing disruptions to your business operations and helping you get back on your feet faster.
  • Proven track record: With countless successful fire restoration projects, SERVPRO has earned a reputation for excellence in the industry.


Hotel kitchen fires are a severe threat that can have far-reaching consequences. By understanding the common causes and implementing preventive measures, property owners and managers can significantly reduce the risk of such incidents. However, having a reliable partner like SERVPRO can make all the difference when disaster strikes. Our prompt response, technical expertise, and dedication to restoring your property swiftly and efficiently set them apart as the go-to choice for commercial fire restoration services. Choose SERVPRO of South Cobb for peace of mind in the face of hotel kitchen fires.

Personal Protective Equipment in Restoration: 5 Safety Reasons

7/31/2023 (Permalink)

The professionals at SERVPRO always show up with the proper personal protective equipment.

Learn how personal protective equipment (PPE) keeps all parties safe during a restoration project.

When handling restoration jobs, the importance of personal protective equipment (PPE) cannot be overstated. At SERVPRO®, we recognize the inherent risks involved in restoring damaged properties, and we take the safety of our professionals and customers seriously. 

In this blog post, we will delve into the five crucial reasons why PPE is essential in restoration work, explore the various items of PPE used by our restoration experts, discuss when restoration professionals employ PPE, and conclude with why choosing SERVPRO of South Cobb for any restoration damages is a wise decision.

What is personal protective equipment (PPE)? 

Before we delve into the significance of PPE in restoration work, it is essential to understand what it entails. Personal protective equipment, commonly known as PPE, refers to specialized clothing, gear, and equipment designed to safeguard individuals from potential hazards and injuries in the workplace. 

In restoration jobs, PPE is a protective barrier against various risks, including exposure to harmful substances, airborne contaminants, and physical hazards.

5 crucial reasons PPE is essential in restoration jobs

  1. Protection against hazardous substances: during restoration projects, professionals often encounter dangerous substances such as mold, asbestos, or lead. PPE, such as respirators, gloves, and coveralls, protects against inhalation, skin contact, and ingestion of these substances. Using PPE, SERVPRO professionals mitigate the risk of short-term health issues and long-term complications associated with exposure to hazardous materials.
  2. Respiratory safety: restoration sites may harbor airborne particles, dust, or volatile organic compounds (VOCs) that can have detrimental effects. By wearing appropriate respirators, SERVPRO experts safeguard their lungs from inhaling these potentially harmful substances. This proactive approach not only ensures the well-being of our professionals but also prevents the spread of contaminants.
  3. Prevention of physical injuries: restoration sites can present physical hazards such as sharp objects, debris, or unstable structures. PPE— such as hard hats, safety glasses, and steel-toed boots—protects against these risks, significantly reducing the likelihood of injuries. By prioritizing PPE, SERVPRO professionals minimize accidents and maintain a safe work environment.
  4. Containment of contaminants: effective containment is a crucial aspect of restoration projects, especially when dealing with mold, water damage, or biohazardous materials. PPE, including coveralls, gloves, and shoe covers, creates a barrier that prevents the spread of contaminants to unaffected areas. SERVPRO professionals understand the importance of containing hazards to ensure the safety of both their team and the property's occupants.
  5. Compliance with regulations: restoration work is subject to various regulations and guidelines set forth by government agencies (OSHA) and industry standards. By adhering to these regulations and employing appropriate PPE, SERVPRO ensures compliance and maintains the highest level of professionalism. Compliance with PPE requirements showcases our commitment to safety, quality, and customer satisfaction.

What items of PPE do SERVPRO professionals use? 

At SERVPRO of South Cobb, our professionals are equipped with a comprehensive range of PPE to address the diverse challenges encountered in restoration jobs. Some of the items of PPE used by our experts include:

  • Respiratory protection:
    • N95 or higher-rated respirators
    • Full-face respirators with appropriate cartridges
  • Protective clothing:
    • Coveralls or disposable suits
    • Gloves (nitrile, latex, or chemical-resistant)
  • Eye and face protection:
    • Safety glasses or goggles
    • Face shields for additional protection
  • Foot protection:
    • Steel-toed boots or shoe covers
  • Head protection:
    • Hard hats or helmets

These items of PPE are carefully selected to provide optimal protection for our professionals and ensure their safety throughout the restoration process.

When do restoration professionals use PPE? 

At SERVPRO of South Cobb, our professionals strictly adhere to PPE protocols to ensure maximum safety during restoration projects. PPE is utilized in the following scenarios:

  • During initial assessment: even during the initial evaluation of a restoration job, our professionals prioritize their safety by wearing appropriate personal protective equipment. The PPE allows them to identify potential hazards and establish necessary precautions before commencing the restoration process.
  • During cleanup and removal: when handling contaminated materials, mold remediation, or water damage restoration, our experts wear personal protective equipment to protect themselves from exposure. Personal protective equipment ensures their well-being and prevents cross-contamination between areas.
  • During deodorization and sanitization: in situations where deodorization or sanitization is required, our professionals use PPE to safeguard themselves against the potentially harmful chemicals or fumes involved in the process. This approach guarantees our team and the property's occupants a safe environment.

Why choose SERVPRO for restoration? 

Choosing the right restoration service provider is paramount when facing property damage. Here's why SERVPRO stands out as the premier choice:

  1. Extensive experience and expertise: With years of industry experience and a team of highly skilled professionals, SERVPRO has established itself as a trusted leader in the restoration industry. Our experts possess the knowledge and expertise to handle a wide range of restoration projects, ensuring exceptional results every time.
  2. Commitment to safety and quality: SERVPRO prioritizes the safety of its professionals and customers above all else. By adhering to strict safety protocols and utilizing proper personal protective equipment, we create a secure environment for everyone involved. Our commitment to quality is reflected in our attention to detail, advanced equipment, and the use of industry best practices.
  3. Rapid response and 24/7 availability: emergencies can strike anytime, so SERVPRO is available 24/7 to promptly address restoration needs. Our swift response time ensures that damages are mitigated, and the restoration process begins as quickly as possible, minimizing further property deterioration.
  4. Comprehensive services: SERVPRO offers an extensive range of restoration services, including water damage restoration, fire and smoke damage restoration, mold remediation, and more. We streamline the restoration process and ensure efficient and effective results by providing a one-stop solution.
  5. Insurance coordination: dealing with insurance claims can be complex and time-consuming. SERVPRO simplifies the process by offering seamless coordination with insurance companies. Our experts work closely with insurance adjusters, providing detailed documentation and assistance, ensuring our customers have a smooth and hassle-free experience.

Wrapping up

Personal protective equipment is the backbone of safety in restoration jobs, and at SERVPRO of South Cobb, we take its usage seriously. By understanding the importance of personal protective equipment and employing it diligently, our professionals prioritize their safety and the safety of our customers. 

With our extensive experience, commitment to safety and quality, rapid response, comprehensive services, and insurance coordination, choosing SERVPRO for any restoration job ensures professionalism, reliability, and customer satisfaction. Trust the experts at SERVPRO of South Cobb to restore your property with precision and care while upholding the utmost safety standards throughout the restoration process.

Mastering Summer Humidity Control: 5 Expert Tips for Comfort

6/26/2023 (Permalink)

Understanding humidity control is essential for protecting your property from moisture damage.

Understanding humidity control will ensure your property avoids unwanted moisture damage this summer. 

When the summer season arrives, so does the relentless heat and oppressive humidity. As the temperature rises, so does the moisture in the air, making it challenging to maintain a comfortable indoor environment. 

High humidity levels can lead to problems like mold growth, musty odors, and even moisture damage to your belongings. That's why it's crucial to take control of summer humidity and create a serene oasis within your home. 

In this blog post, we will explore five essential tips to help you combat summer humidity and keep your living space cool, dry, and enjoyable. 

What is humidity control? 

Humidity control refers to maintaining optimal moisture levels in the air within your home during the summer months. By managing humidity, you can create a more comfortable indoor environment, prevent moisture-related problems, and improve the overall air quality.

How to test humidity levels?

Testing humidity levels in your property is essential to determine whether they are within the recommended range. Here are a couple of methods you can use to test humidity levels:

  • Hygrometer: A hygrometer is the most accurate and convenient way to measure humidity. This device is specifically designed to measure and display relative humidity. There are various types of hygrometers available, including digital and analog options. Place the hygrometer in the area you want to test; it will give you an accurate reading of the humidity levels.
  • Dew point calculation: Another method to estimate humidity levels is by calculating the dew point. The dew point is the temperature at which the air becomes saturated, and condensation occurs. You can use an online dew point calculator or a handheld device that measures temperature and humidity to determine the dew point. By comparing the current temperature with the dew point, you can gauge the relative humidity in the air.

By regularly testing the humidity levels in your property, you can identify potential issues and take appropriate measures to control and maintain optimal humidity for a comfortable living environment.

What are the effects of high humidity?

When humidity levels rise, moisture saturates the air, leading to several adverse consequences. Excessive humidity can cause many problems, such as condensation on windows and surfaces, musty odors, and a clammy, uncomfortable atmosphere. 

Additionally, high humidity creates an ideal breeding ground for mold, mildew, and dust mites, which can thrive in damp environments. Moreover, prolonged exposure to high humidity can damage furniture, wooden structures, and electronic equipment, leading to warping, corrosion, and malfunction.

5 tips to control humidity this summer

The Environmental Protection Agency (EPA) recommends keeping indoor humidity levels between 30% and 50%. Humidity levels below 30% can lead to dry air and respiratory discomfort, while levels above 50% can promote mold growth and cause damage to furniture and other belongings. Here are some tips to help keep the humidity levels in your property in the desired range:

  1. Proper ventilation: Proper ventilation is vital for humidity control. Ensure your home has adequate airflow by opening windows and doors whenever possible. Utilize exhaust fans in kitchens and bathrooms to remove excess moisture. Additionally, consider installing attic and whole-house fans to promote air circulation and reduce humidity levels.
  2. Air conditioning and dehumidification: Air conditioning not only cools the air but also helps to dehumidify it. Set your air conditioner to the "cool" and "dry" modes to remove excess moisture from the air. If your AC unit doesn't have a dehumidification setting, consider using a standalone dehumidifier in high-humidity areas of your home.
  3. Seal air leaks: Air leaks can increase your home's humidity levels. Check for gaps or cracks in windows, doors, and walls, and seal them properly using weatherstripping or caulk. You can maintain a more comfortable indoor environment by preventing warm, humid air from entering your home.
  4. Insulate and ventilate attic spaces: Attics can trap heat and humidity, which can seep into your living areas. Proper insulation and ventilation in your attic can help regulate temperature and humidity levels. Install insulation in the attic floor and ensure adequate airflow using vents or fans. Proper ventilation will prevent hot air from affecting the rest of your home and reduce the overall humidity levels.
  5. Use moisture absorbers: Moisture absorbers, such as desiccants or silica gel packs, can reduce humidity in small spaces. You can place them in closets, cabinets, or other areas prone to excess moisture. These absorbers help to remove moisture from the air, preventing musty odors and minimizing the risk of mold growth.

Final thoughts

Maintaining humidity control during summer is crucial for a comfortable and healthy living environment. By implementing these expert tips, you can keep excessive moisture at bay and enjoy a comfortable, dry home. Remember, SERVPRO is always there to assist you in case of humidity and water damage. With their swift response, expertise, and comprehensive restoration services, SERVPRO ensures that your property is restored efficiently, minimizing disruptions and helping you get back to normal as soon as possible. Choose SERVPRO of South Cobb and experience the utmost professionalism and excellence in water damage restoration.