What our Customers say...


Carl and his team did a good job. For as much damage as we had, they got it all done in 2 months and worked around our hours of operation with us being a daycare!

Austin, Greg, and Ethan were instrumental getting our basement cleaned up when we moved in. They were very thorough and I can’t thank them enough for getting us feeling comfortable with the basement area.

Hugo Alvarez and Jalen were awesome!! Two very nice professional young men. We are on the road to recovery from water damage thanks to them.

Pipes above the garage burst during the 3 day freeze this year. Called SERVPRO and the came immediately to mitigate and clean up. They were professional and thorough in the assessment.
After estimates, the rebuild staff was awesome and brought a top notch company to put my garage back together. You can’t tell that there was any damage at all.
I would recommend this company 10 times over.

Great experience with the remodeling after some water damage. Carl the manager always picked the phone (even on vacations) and helped all the steps of the way. Bethany at the main office always helped me with the process and paperwork. The construction team (Luis and Jose) were amazing and went above and beyond to fix everything. The quality of work and professionalism was outstanding. I hope to not have water damage again, but if I do, I know who to call.

An overloaded outlet caused my Christmas tree to catch fire, between the water and fire damage, I was overwhelmed. Fortunately, I called this company and they took charge and had my house completely restored like new before family visited for the holidays.

I never thought I’d have to deal with such extensive fire damages, but I also thought all was lost. Thanks to SERVPRO, I was guided through the process and now see how they really are restoration experts.

My hat off to you, this was really an incredible restoration job.

I had a water heater break and flood some of our basement. I called SERVPRO and they came right out, gave an estimate, and got started. They completed the work in the time frame they said and their actual cost of completing the job was 25% less than their original estimate. Good customer experience from our perspective.

We cannot be more pleased with how clean the walls are once the soot was removed after we had a small fire. Thank you for your quality craftsmanship.

I hope we never see a storm like that again, but if I do, I know who I am definitely going to call to help me restore the damages again. Wonderful work to all of you.

Thank you SERVPRO. You do amazing work.

Thank you to your staff at SERVPRO. Every person I dealt with either on the phone or in person was terrific!! Thanks for making a difficult circumstance much easier!

This company has a hardworking, dedicated and courteous staff. They communicate through out the entire job process. It's hard to find a company that wants to understand their clients needs and wants to leave them satisfied but when you do you keep them at the top of your emergency contact list! If you're in need I highly recommend SERVPRO SW Cobb/Cascade and West Atlanta/Downtown.

Wonderful, professional service- I owe SERVPRO my sanity!!

Good Job! SERVPRO was very thorough, dependable, and friendly. Got here early and stayed late when necessary. SERVPRO did a very professional job!

Richard Northern runs a top-notch Business if you have flood or fire damage He is the company to call because he will fix it rite I know because he calls me sometimes when he needs my help

I had a wonderful experience with the team from SERVPRO in Austell. Chris, Regan and the other gentleman, were extremely helpful when it came to my water damage.

They were very informed, educating and all around wonderful to work with. When I discovered that my insurance company would not cover the work, they were still very helpful through it all. I will definitely recommend them for anyone that I encounter needing their services.

Chris Aceto and Jennifer are true professionals and a pleasure to work with!

A water pipe broke in my house and caused major damage. I called SERVPRO and their staff came right away and set up fans and what was needed to dry up the water and they did a fantastic job. I will recommend this company for sure.

I could never have cleaned up all the flood damage to my business after the storms without the help of your team. Thank you!

Excellent service. Great communication and professional staff. Thank you!

After that horrible fire, I thought my flower shop was gone for good, but your team fixed up my shop and salvaged much more than I thought possible.

The heavy storms took out our big oak tree, and unfortunately our roof with it. I was very pleased with how quickly your company worked to fix our home and clean up the damage.

Mold is so gross, and when I found some growing in my bathroom I immediately called your team for help and I am so glad I did.

The fire was devastating, but your company was able to fix up all the damages in no time.

I was sure my carpeting was a goner after the fish tank broke in our living room, but SERVPRO helped me to restore it.

You guys rock!

Did such a good job, would continue to work with SERVPRO to finish work

Very pleased with the prompt response and professionalism

They truly did make us feel like it would all be ok

Great service and customer service

Thanks for the fast response

SERVPRO was terrific in every way

Great work.

Everyone was nice and professional

Professional, friendly, and courteous